Nuvenar, London
Since MMXXIOn call
The engineeringfirm you weremeant to have.
One senior team. One monthly invoice. Software, automation, hosting, security, and paid growth handled the way an internal team would handle it, without the payroll.
i. Practice
A quiet roster of a hundred operators. Aesthetics clinics, salon chains, performance agencies, DTC brands, B2B SaaS, real estate, education. A handful who prefer to stay private.
ii. Disciplines
Seven disciplines, one senior team, one invoice.
Six vendors is six excuses. One partner is one accountable name when something breaks at two in the morning.
- i.
A second opinion you can actually act on.
62% of UK organisations report a skills shortage (Open University Business Barometer 2024), median senior software engineer salary is £75k (ITJobsWatch 2026), and the average IT role takes 4.7 weeks to fill (StandOut CV 2026).
- ii.
Custom software that still runs on day 900.
Most software projects fail after handover. The vendor disappears, the docs are thin, and three months later something breaks with no one to call.
- iii.
AI that earns its keep.
Firms that contact an inbound lead within one hour are nearly 7 times more likely to qualify them than firms that wait longer (Harvard Business Review, Oldroyd et al. 2011).
- iv.
Infrastructure that just runs.
Around 32% of cloud spend is wasted on idle compute, overprovisioned instances, and forgotten storage (Flexera State of the Cloud 2024). We audit the waste first.
- v.
Security that fits the business, not the auditor.
50% of UK businesses identified a cyberattack in the last 12 months, with phishing involved in 84% of cases (UK Government Cyber Security Breaches Survey 2024). We run the tests, find the gaps, and tell you what to fix first.
- vi.
We keep your systems boring.
Elite engineering teams deploy on demand and recover from incidents in under an hour (DORA State of DevOps 2024). Most businesses take days.
- vii.
Paid ads that turn spend into pipeline.
Most operators running Meta and Google ads cannot tell you which campaign produced last month's revenue. We manage over £240,000 a month in client ad spend across both platforms, with every pound tracked from click to lead to closed deal.
iii. Product
Every WhatsApp, every missed call, every quiet lead, in one inbox.
WhatsApp opens at ninety-eight percent. Email at forty-two. NuvenarHub turns every enquiry into a tracked conversation, from first ad click to invoice paid.
“First reply in eleven seconds. Fourteen bookings before lunch. One number to pay.”
A Tuesday, at a clinic in Manchester
- 01CRM, pipelines, lead scoring, custom properties.
- 02AI replies trained on your business, with override.
- 03Broadcast campaigns with audience segmentation.
- 04Email from your own verified domain, SPF and DKIM sorted.
- 05Native invoicing and payment links, no third party.
- 06One inbox: WhatsApp, missed calls, forms, bookings.
iv. Practice
Five rules, no exceptions.
We are not the cheapest team you will speak to. We are the team you call when the cheap option already failed and the work has to be done properly.
- i.
Senior, every engagement.
No juniors carrying the build. A senior is the one writing the architecture, the code, and the runbook. You hire the person doing the work, not the person who pitched it.
- ii.
Your repository, from day one.
Code lives in your GitHub organisation, not ours. Branches, pull requests, reviews, the same way an internal team would work. No vendor lock, no handover panic.
- iii.
Numbers before launch.
Every automation, ad campaign, and migration has a baseline measured before deploy and a target written down. We compare against the baseline, not against ourselves.
- iv.
Boring is the goal.
Automated pipelines, structured alerts, weekly patch schedule, on-call rota. Fewer incidents, slower escalations, more sleep.
- v.
Written, not slid.
Scopes are written. Reports are written. Postmortems are written. No forty-slide decks. A document you can read in twelve minutes and act on the same day.
04. What operators say
Operators who run it, in their own words.
Real customers, named with permission. References available on the discovery call.
“We needed a senior team that could actually build production software, not a body shop. Nuvenar wrote the architecture, shipped the first version in six weeks, and the code has been running in production with zero unplanned downtime since. The repo was in our org from day one.”
“Our paid acquisition was a black box. We spent and something came back. Nuvenar took over the Meta and Google accounts, halved our cost per lead inside 60 days, and started sending a monthly report that actually told us what was working. It is the most honest agency relationship we have had.”
“We were leaking buyer enquiries on Saturdays and Sundays because nobody picked up the phone. Set NuvenarHub up on a Thursday, by Sunday it had already qualified two viewings the team booked in on Monday morning. It pays for itself in one transaction.”
vi. Terms
A plan that fits the way you run.
One bill each month. Cancel any time. No per-seat surprises. Card on file from day one. First charge on day eight.
Starter
Solo practitioner
// API pass-through at cost
One WhatsApp number, built-in CRM up to 1,500 contacts, invoicing. Everything a solo operator needs to handle every enquiry without a receptionist.
Start 7-day free trial →- 1 WhatsApp number, 200 messages / day
- Built-in CRM up to 1,500 contacts
- Calling, AI agent, accounting available as add-ons
- Self-serve onboarding, email support
Growth
Small team
// API pass-through at cost
Two WhatsApp numbers, shared inbox, CRM with custom properties, Meta lead-ads pipeline. For teams that need automation without the full Pro stack.
Start 7-day free trial →- 2 WhatsApp numbers, 2,000 messages / day
- 15,000 contacts, custom CRM properties
- AI suggested replies + basic workflows
- WhatsApp support
Pro
RecommendedRecommended
// API pass-through at cost
Three numbers, unlimited messaging, calling stack included, AI agents, custom workflows, ROAS attribution, accounting. Most operators start here.
Start 7-day free trial →- 3 WhatsApp numbers (+ £50 each after), unlimited messages
- 70,000 contacts, unlimited custom pipelines
- Calling, AI agent and ROAS attribution all included
- Email + WhatsApp same-day support
Enterprise
Agencies + chains
// API pass-through at cost
25 numbers, unlimited everything, multi-workspace, per-tenant proxies, custom AI training, HMAC-signed webhooks, dedicated CSM, 99.9% uptime SLA.
Start 7-day free trial →- 25 WhatsApp numbers, per-tenant proxies, dedicated email IP
- Unlimited contacts, multi-workspace for multi-location
- Custom AI training, custom routing, custom domain included
- Dedicated CSM, priority phone support, 99.9% SLA
No setup fee. No contract, cancel any time from the dashboard. Monthly billing, WhatsApp Business API, AI processing, and email delivery costs are passed through to you at cost.
05. Or pick one tool
Six tools sold on their own, for the operator who wants one thing solved today.
Start with one tool. Grow into the full operating system when you are ready. Four bundles below for the common pairings.
- i.
Nuvenar Mail
Email campaigns. Transactional. One bill.
£29/mo - ii.
Nuvenar Reports
Automated reports your team will actually read.
£49/mo - iii.
Nuvenar CRM
A serious CRM. Without the bloat.
£379/mo - iv.
Nuvenar Blast
WhatsApp campaigns. Anti-ban built in.
£99/mo - v.
Nuvenar Calls
Browser dialer with AI summaries.
£149/mo - vi.
Nuvenar Agent
AI front desk on WhatsApp.
£149/mo
Bundles
All prices monthly. Cancel any time from the dashboard. Pay-as-you-go API costs (WhatsApp, Twilio, AI) pass through at cost.
06. Questions
Common questions.
If the answer is not here, send the question to support@nuvenar.com. Replies inside one working day.
- Yes. NUVENAR LTD is registered in England and Wales. We invoice in GBP. Code and customer data stay within the EU.
- Both. Most engagements start as a fixed-scope build of four to twelve weeks, then continue on a monthly retainer covering hosting, security, and on-call. The retainer is optional and you can stop it any time.
- You do. From the first commit, the repo is in your GitHub organisation. We work in branches against it, the same way an internal team would.
- NuvenarHub is our own product, separate from the consulting work. WhatsApp automation and CRM for businesses that run on client conversations. Over 100 operators across the UK are on it. From £97 a month, and most of our service clients run it alongside the engagement.
- Early-stage operators building their first production system, and established UK businesses replacing infrastructure that has started to slow them down. Across 100+ engagements the common thread is not size: it is a decision-maker who wants production-grade work, not an agency retainer.
- Median reply time across the last twelve months is eleven minutes during UK working hours, and under one working day otherwise.
- We do not do generic web design, brochure WordPress sites, SEO link-building, or anything we cannot put our name on. If we are not the right team, we will say so on the call.
ix. Two doors
Two ways in.
Talk to engineering leadership.
Thirty minutes on a call, no slides. We listen, then send scope and price in writing before anything starts.
Book a call →Or try NuvenarHub, free for seven days.
Live in a working day. Card on file, zero charge for seven days, cancel any time.
Start free trial →Reply within one working day. Scope and price in writing before you commit.